Upcoming Tours

FAQ + Ticketing Terms and Conditions

Due to our events being held in licensed premises, you should be 18+ and hold a valid ID to gain entry.

Yes you can simply hand them to a friend. They will scan once at the door, duplicates will not be permitted.

Simply email [email protected] and we will re-issue them to you

All prices are inclusive of GST and in Australia dollars.

All our events are held in licenced venues and are strictly 18+. Unless otherwise stated.

Event timing will be posted to the specific event page on www.itdevents.com at least one week prior to the event.

All photos are uploaded within a week of the event to http://www.itdevents.com

Just like ticketek and ticketmaster, all sales are final! Tickets are sold on a strictly no refund or exchange basis. In the event of a cancelled or rescheduled to a new date show (and you cannot or do not wish to attend the rescheduled event), you may apply for a refund for the value of your purchase less ticketing and transaction fees. Refunds will be issued at the discretion of ITD Presents and will only be issued for requests received up to 28 days after the originally scheduled date. In the event of a change to the event time and/or venue, your ticket will be made valid to a rescheduled show. Cancelled event tickets will be refunded for 28 days after the event was to take place. In The Dark does not offer refunds or exchanged as a result of a change in your personal circumstances. If an event is cancelled or rescheduled, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Unless required by law (including the Australian Consumer Law), In The Dark will not be liable for any other losses incurred by you as a result of the cancellation or rescheduling of an event, including any travel and accommodation expenses. Management reserves the right to refuse admission and in such an event will not refund any admission fee paid.

– If the tour in question is a SOLO Tour with 1 Artist then we will provide refunds within a strict window of 10 days after the substituted artists are announced.

– If the tour in question is a GROUP Tour with multiple artists we will not provide refunds as you are buying a ticket to the tour and not to see a particular solo show.

You may be denied entry into, or removed from, an event where there is reasonable grounds to do so, including if you breach these Terms and Conditions, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.

You may not be permitted to take into the event, or use, professional cameras or other photographic or recording equipment.

You may be required to submit to a search of your person and/or possessions before entering the event.

Unless otherwise stated, entry to events is restricted to persons over 18 only.

In accordance with Australian venue, police and liquor licensing requirements, the only acceptable forms of identification are:
– A current photo driver’s license
– Current Passport
– An accepted Proof of Age card

Persons causing a disturbance or refusing to comply with requests from Security will be ejected from the event.

Anyone found to be breaking conditions of entry inside or outside the event or any behavior deemed to be anti-social will be refused entry and/or ejected from the site without refund.

The promoter or venue shall not be held liable for any loss, injury or damages sustained entering or at the event.

By entering the event you agree to being filmed or photographed, the product of which may be used for marketing or promotional purposes.

GOT A QUESTION? EMAIL [email protected]